Rank Structure

Our comprehensive hierarchy ensures clear career progression and professional development opportunities.

Entry Level

Trainee

New members learning the basics of store operations and customer service.

Store Security

Our security team ensures store safety, monitors activities, and provides customer assistance. From entry-level monitoring to advanced incident response and training supervision.

Junior Security
Store Security
Senior Security

Store Colleagues

Our store colleagues handle customer service, sales operations, and inventory management. From basic customer assistance to advanced supervision and mentoring responsibilities.

Junior Store Colleague
Store Colleague
Senior Store Colleague

Management

Shift Leader

Supervises daily operations during assigned shifts and coordinates staff activities.

Assistant Manager

Supports store management and handles operational decisions in manager's absence.

Regional Manager

Oversees multiple store locations and implements company-wide policies.

General Manager

Manages overall store operations and strategic planning.

Corporate

Intern Corporate

Learning corporate operations and supporting various departments.

Junior Corporate

Handles corporate affairs and supports executive decisions.

Senior Corporate

Manages specific corporate projects and departmental coordination.

Head Corporate

Oversees all corporate operations and reports to executive leadership.

Developer

Technical excellence powering our operations

Our talented developers create and maintain the technical infrastructure that powers Herax operations.

TiiLxm

Roblox & Backend Developer

tomaamot

Bot Developer

Board of Directors

Executive leadership driving organizational excellence

Human Resources Director

Current Holder:

SUPER_KEVIN333

Leads human resources department and staff development programs.

Assistant Human Resources Director

Current Holder:

Vacant

Supports HR operations and staff management initiatives.

Public Relations Director

Current Holder:

Vacant

Oversees all public relations and community engagement efforts.

Assistant Public Relations Director

Current Holder:

Vacant

Manages public relations activities and marketing campaigns.

Training Department Director

Current Holder:

Nicehavefun

Leads training department and educational initiatives.

Assistant Training Department Director

Current Holder:

Vacant

Coordinates training programs and staff development.

Executive Board

Strategic executive leadership for organizational excellence

Chief Communications and Administration Officer

Current Holder:

tomaamot

Oversees all communications strategies and administrative operations across the organization.

Chief Integrity and Values Officer

Current Holder:

OfficiaINav

Ensures organizational integrity and upholds company values throughout all operations.

Ownership

Ultimate leadership and organizational authority

Chief Executive Officer

Timiiiw

Leads the organization and makes strategic decisions for company growth and direction.

Chairman

vrtualmxrc

Provides ultimate oversight and guidance to the CEO and board of directors.

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